My-carvalue collects personal information that it considers necessary for it, or its related bodies corporate to provide the range of services they offer.

Personal information collected by My-carvalue may include:

• your name, address and contact details including phone number and email id
• your vehicle details
• bank account and credit account details
• user ID's and passwords
• the services provided to you
• records of communications with My-carvalue including records using Communications Services

My-carvalue collects personal information in a number of ways, including:

• directly from you when you provide information directly to my-carvalue in person, by phone or in writing (whether electronic or otherwise)
• directly from you when you communicate with my-carvalue or any other person using my-carvalue communications services
• from organisations identified or described under the heading "How is personal information disclosed"

Your personal Information may be used for the following purposes:

• to provide the services requested by you
• to manage those services including, customer service and billing
• to research, develop and improve my-carvalue services
• to conduct surveys to determine use and satisfaction with my-carvalue services
• to generate statistics in relation to my-carvalue
• to promote and market special offers and other services to you
• for purposes connected with the operation of my-carvalue

My-carvalue may disclose personal information to individuals and organisations other than my-carvalue. The organisations to which we may disclose personal information include:

• My-carvalue staff and my-carvalue related bodies corporate

• outsourced service providers who assist my-carvalue to provide its services including:
  

  • information technology providers
  • marketing and market research advisers
  • professional advisers
  • organisations (if so appointed at any time by carvalue) involved in a sale/transfer of My-carvalue assets, business or shares
  • government and regulatory authorities as required by law

• My-carvalue may display targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria - for example, women ages 18-24 from a particular geographic area.
  
  • My-carvalue does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.
  • My-carvalue advertisers may include financial service providers (such as banks, insurance agents and mortgage lenders) and non-financial companies (such as stores, vehicle manufacturers and other online services websites).

If you choose not to provide personal information when requested, my-carvalue may not be able to provide you with the full range of my-carvalue services.

When you visit a website or use an application on the My-carvalue network, My-carvalue records anonymous information such as IP address, time, date, referring URL, pages accessed and documents downloaded type of browser and operating system.

Cookies may be used by my-carvalue to help my-carvalue provide you with the full range of services it offers, remember your preferences, measure and analyse usage of the my-carvalue Network and for security. You may adjust your Internet browser to disable cookies. If you cookies are disabled my-carvalue may not be able to provide you with the full range of my-carvalue services.

Cookies may collect and store your personal information. This policy applies to personal information collected via cookies.

By using this Web site, you consent to the terms of our Online Privacy Policy and to My-carvalue’s processing of Personal Information for the purposes given above.

My-carvalue welcomes your comments regarding this privacy statement at the contact details given below. Should there be any concerns about contravention of this Privacy Policy, my-carvalue will employ all commercially reasonable efforts to address the same.

If you have a problem, complaint, want to change your personal information or just wish to enquire about privacy please contact us.

Contact Number

Email:

My-carvalue takes appropriate steps to protect personal information collected from misuse, loss, unauthorised access, modifications or disclosure. My-carvalue will continue to enhance our security procedures as new technology becomes available.

My-carvalue does not store or keep credit card data in a location that is accessible via the Internet. Once a credit card transaction has been completed, all credit card data is moved off-line only to ensure that the data/credit card information received is not accessible to anyone after completion of the on-line transaction and to ensure the maximum security. My-carvalue uses the maximum care as is possible to ensure that all or any data / information in respect of electronic transfer of money does not fall in the wrong hands.

My-carvalue shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user's account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.